Shipping

Thank you for shopping with us! We aim to get your orders to you as quickly and efficiently as possible. Please review our shipping details below:

Shipping Methods:

We use USPS Ground Advantage and UPS Ground Saver for all our shipments. Shipping times and rates vary based on your location and the weight of the items in your order

Insurance Lost & Theft Information

Standard Ground Shipping: accepted insurance claim up to $100.00 if package is lost or stolen.
Protected Ground Shipping: your order will be fully insured if lost or stolen and will include Signature Confirmation by default.

Shipping Calculations:

Shipping costs are at a fixed rate that SosaSlabsTCG determines.
Small Packages (0oz -3oz): $3.99 Shipping Fee
Light Packages (3.1oz - 8oz): $4.99 Shipping Fee
Medium Packages (0.5lb - 0.99lb): $5.99 Shipping Fee
Heavy Packages (1lb - 2.99lb): $6.99 Shipping Fee
Super Packages (3lb+): $9.99 Shipping Fee
Occasionally, there are Free Shipping promotions based on order amount.


Processing Time:

Orders typically ship within 1-2 business days from the date of purchase, unless otherwise noted. You will receive a tracking number once your order has shipped.

Requesting Personalized Packaging Video:

If you are specifically requesting a Personalized Packaging Video for your order, be sure to leave a order note during checkout. It it not a 100% guarantee a video is made, but it indicates to our team that you are requesting one. Minimum order amount to request a video is $150.00 USD. If there are many orders, may take additional 1-3 business days to fulfill.
If you have any questions or need assistance, feel free to reach out to us!

Contact

Reach out to us for any issues at all! We'll try to make it right.
To view the tracking on your order, login to your account using your email or phone number you used to checkout.
For cancellation requests, please review our Cancellation Policy
For orders received damaged, please review our Return Policy
If you believe your order was stolen, please reach out we will try our best to assist.
For orders marked as delivered but not arrived, please allow up to 2 business days before reaching out.
Email Us Directly
General & Business Inquiries: general@sosaslabstcg.com
 Customer Support: support@sosaslabstcg.com
We typically respond between 4:00PM - 11:00PM EST.